Cart

Your cart is empty

Continue shopping

Ready to Build Your Brand?

Northbound Gear partners with retailers, outdoor brands, and corporate organizations worldwide to create custom-branded products featuring your logo or branding.

Custom Branding Request

Custom Branding Request

Fill out the form below, and our team will get back to you within 1–2 business days.

Why Partner with Us?

✔ Low Minimum Orders	We make custom projects accessible with flexible minimum order quantities to fit your needs.
✔ Premium Quality	Our gear is built for durability, tested in extreme weather, and trusted by outdoor enthusiasts globally.
✔ Custom Branding	Add your logo, patch, or embroidery to our best-selling products — without compromising performance or style.

Let’s Create Something Together

Ready to get started? Submit your request today to explore customization options for your organization or retail brand.

Frequently Asked Questions.

Questions about tracking?

Where do you ship from?

We are a Canadian company based in Vancouver, but our manufacturing facilities are located globally, including in China and we ship items factory direct from these locations.

Why hasn’t my tracking updated?

It’s normal for tracking information to take time to update—most orders are visible in the tracker within 24-48 hours but in rare cases it may take up to a week before it appears in the system. Rest assured, your order is on its way!

How long does shipping take?

We ship factory direct. Typically, our shipping times range from 10-21 days, but there are some rare cases where it may take up to 4 weeks.

Why is my package delayed?

Your package has been shipped and is on the way, but sometimes packages may experience a delay in updates due to factors on the carrier’s end. This can happen occasionally with international shipments, customs processing, poor weather, or high-volume periods, like the holiday season.

My package was returned—what happens now?

If your package was returned, don’t worry—we’ve got you covered. Reach out to us at info@northboundgear.co with your order number and we will process a reshipment for you. Once it’s on the way again, we’ll send you the new tracking number.

My package was lost in transit.

We're sorry for the inconvenience. If your package was lost in transit, please reach out to us at info@northboundgear.co with your order number and we will process a replacement shipment right away. Once it’s sent out, we’ll provide you with a new tracking number.

365 Customer service

We're available 7 days a week answer to your questions

FACTORY DIRECT

No middle man means we ship direct for extra savings

Free shipping

Free worldwide shipping on all orders

Canadian Owned

A family owned business based in Vancouver, Canada